Install a player on Amazon Fire TV Stick Install a player on Amazon Fire TV Stick This guide explains how to install a player on an Amazon device. It applies to any of our subscriptions , not just one channel package: the installation steps ... 2026-09-08
Devices and screens: two different numbers A subscription has two numbers, and they are easy to mix up. The difference is simple, but it is behind the most common question we get: «why is it not playing, I pay for three devices». The player li... 2026-09-08
Paying by card without PayPal Paying by card without PayPal You can pay with an ordinary bank card — no PayPal account required. PayPal here works simply as a secure form for entering your card: we never see the number, and you do... 2026-09-08
Media library or channels on a second TV Sometimes one of your devices stops opening the media library and some channels: the internet works, the player menu loads, but films will not start. One thing first: a separate media library is not a... 2026-09-08
TV archive shows only today If the TV archive has disappeared in Televizo or TiviMate , only today's programmes are available, or rewind does not work — there is nothing wrong with your subscription . The package delivers the fu... 2026-09-08
Devices stopped working suddenly It happens like this: you changed nothing, everything worked, and suddenly your devices stop playing. The channel list is there, but playback does not start — or it starts and breaks up. Most often it... 2026-09-08
Viewing details email not received After payment we send an email with your viewing details: a playlist link, or a login and password. If it has not arrived, work through the list — it is almost always one of the first two points. 1. L... 2026-09-08
Picture freezes: what to check If the picture freezes, breaks into squares or the channel drops out, the cause is usually found within five minutes. Work through the steps below — they run from the most common to the rarest. 1. Res... 2026-09-08
Subscription renewal and balance Your subscription renews on its own — there is no need to order it again every month. Here is how it works and where the money comes from. Account balance Every customer has a balance — your money hel... 2026-09-08
Setting up UniPlayer on Apple TV, iPhone and iPad Setting up UniPlayer on Apple TV, iPhone and iPad UniPlayer is a media player for Apple devices. It ships with no channels of its own: you add the playlist from your subscription, exactly as VLC opens... 2026-09-08
Payment problems: what to do Payment problems: what to do If a payment does not go through on our site, no money is taken . Below are the causes and fixes, in order. The PayPal window does not open after you click Pay PayPal open... 2026-09-08
IPTV in the UHF app (Apple) IPTV in the UHF app (Apple) UHF is a third-party player for watching internet TV on Apple devices. You download it from the App Store. It has no built-in playlists — you add them yourself. If you do n... 2026-09-08
